Contact Us

General Telephone Inquiries:
Customer Service: 1-888-797-7711

Email Inquiries:
admin@bxsmortgageservicing.com

Written Correspondence:

BancorpSouth
2778 W. Jackson St.
Bldg C- 2nd Floor
Tupelo, MS 38801

Payments Only:

BancorpSouth
PO Box 3356
Tupelo, MS 38803-3356

For Notices of Error and/or Information Requests concerning a loan secured by a home, send notice or request with the loan account number and the name(s) on the account to the following mailing address:

BancorpSouth Bank
Attn: Notice of Error & Information Request
2910 West Jackson Street
Tupelo, MS 38801

Be sure that all written requests include:
  • BancorpSouth Loan Number
  • Borrower Name
  • Mailing Address
  • Telephone Number (with area code)
  • Last 4 digits of your Social Security Number